Privacy Policy
Last updated: 24 September 2026
This policy explains how Dolaabe handles personal information when you use the app, website, marketplace, and support services.
1. Information we collect
We may collect account details, contact information, profile and listing content, transaction and delivery details, messages sent through the service, device information, notification tokens, and usage or diagnostic data. Location, camera, or photo access is collected only when you use a feature that requires it and grant permission.
2. How we use information
We use information to operate accounts, display listings, process marketplace activity, personalize feeds, prevent fraud, provide support, send requested notifications, improve the service, and meet legal obligations.
3. Sharing
We share only the information needed with transaction participants and service providers such as hosting, authentication, messaging, analytics, payment, and delivery providers. We may also disclose information when required by law or to protect users and the platform. We do not sell personal information.
4. Retention and security
We retain information for as long as needed to provide the service, complete transactions, resolve disputes, and satisfy legal requirements. We use reasonable technical and organisational safeguards, but no online service can guarantee absolute security.
5. Your choices and rights
You can update profile information and device permissions in the app or device settings. Depending on applicable law, you may request access, correction, deletion, restriction, or a copy of your personal information.
6. Children
Dolaabe is not intended for children who cannot legally consent to the processing of their personal information without a parent or guardian.
7. Changes and contact
We may update this policy and will publish the current version here. Privacy questions and requests can be sent to [email protected].